IT Intern

MTI is a leading provider of rich customer experiences for many of the country’s top retailers and brands.  MTI interactive merchandising products enhance the shopping experience by matching shoppers with products and encouraging in-store demonstration.  MTI brings consumer products and product knowledge to the consumer’s fingertips, turning curious browsers into confident buyers.

We have led the way in interactive merchandising since 1977.  Continuing to lead this market with new and innovative technology, MTI is a premier supplier to the world’s leading brands including Wal-Mart, Target, Best Buy, Circuit City, Verizon, T-Mobile, Nokia, and Sony. We’ve experienced tremendous growth over the last five years and are now positioned for explosive growth in variety of new retail segments.  MTI has a well earned reputation in the Consumer Electronics Retail segment and is now aggressively exploring other retail segments to support our continued growth.

Part-time Information technology Intern
Successful candidate will troubleshoot, maintain, and resolve desktop computer hardware and software issues. Essential duties and responsibilities include, but are not limited to:            

• Provide 1st tier help desk support to all staff.
• Log all incoming problems/requests and actions taken to resolve them.
• Troubleshoot and resolve problems and fulfill requests.
• Refer unresolved problems to higher-level support person.
• Provide follow-up status to end users in accordance with specified support policies and procedures.
• Install software and configure both new & used desktop and laptop computers.
• Maintain & audit all computer equipment inventories.
• Support in-house & remote users on hardware issues, Microsoft Office 2000, & other common desktop applications.
• Assist in the relocation of computer and telecommunications equipment.

Qualifications:

• High School Diploma or equivalent required and at least 1-2 years of previous IT support experience
• Must have knowledge of PC hardware environment, printers, Internet Explorer, and Microsoft Office products.
• Be able to work effectively as a team member; be pleasant, professional, and courteous.
• Good verbal and written communication skills.
• Provide strong customer service at all organizational levels.

This position is located at MTI headquarters in Hillsboro, Oregon near the Max tracks.  For more information about MTI, please visit our web site at www.mti-interactive.com. For consideration, please send your cover letter and resume to jobs@mti-interactive.com. Persons not including a cover letter and salary requirements may not be considered for the position.  MTI is an Equal Opportunity Employer and Drug Free work environment.

Email: jobs@mti-interactive.com
Fax: 503.648.7500
MTI | 1050 NW 229th Avenue | Hillsboro, Oregon 97124