Nationwide coverage to keep your displays operating smoothly

Our Field Services team provides technical support, troubleshooting or on-site service and repair for any interactive solution, whether MTI built it or not. You can reach a customer service representative anytime 24/7 at 1-800-426-6844, ext 1, or via email at cservice@mti-interactive.com. If we can’t help you over the phone or online, one of our certified technicians are available on-call within two hours driving time of the top 50 U.S. Metropolitan areas.

We want to be able to help you no matter your size, location or budget, so we offer complete customizable functionality assurance contract service plans, as well as a la carte options.

When one of our field service team members visits you on site, he or she will ensure that a primary contact and their identified backup are fully trained in all customer-facing elements of their MTI interactive displays, including user interfaces, product merchandising options, tracking, and more.